Communication & Interaction With Those Who Have Dementia 2 hrs

Communication & Interaction With Those Who Have Dementia 2 hrs

REF COM03 | Elements of competence SHC 21 Dem205 Care Certificate standard 6 and 9

Qualification and credit framework. Registered nurses wishing to incorporate training into P.R.E.P portfolio’s

This course contributes toward the recommended guided learning hours, you should carry out practice reflection, document and attach subsequent evidence from this training


The course is introduces the knowledge required to develop an awareness of differing communication needs and abilities of individuals with dementia in order to enhance positive interaction.

Who should attend?

This unit is relevant to workers who provide direct care to clients in all care settings – hospital, residential, day- or foster-care or in the client’s own home.

Proposed Learner Outcomes - The worker must be able to
  • Understand the factors that can influence communication and interaction with individuals who have dementia.
  • Understand how a person centred approach may be used to encourage positive communication with individuals with dementia
  • Understand the factors which can affect interactions with individuals with dementia
How many candidates may attend?
This training is not limited in numbers.

Equivalent Relevant information

  1. Certificates are issued for each learners and if dated, are valid to that period. N.B Learners attending must complete the entire duration of the training to qualify for a certificate.
  2. A learner assessment may be required post training for audit and PDP purposes.

Registration details are kept by us for Seven years and are legal documents. It is important to register in block capitals clearly on the day.

How to book your course

Please call us on 0208 144 9491. You can also submit our online booking enquiry form too.

View Terms & Conditions of Postponement

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Review of this course: I have found the training very interesting and full of information. People with dementia often communicate much to us through their behaviour. At times, this behaviour might cause problems for us, but it is always important to try to understand the reason for the behaviour rather than just try to stop it; to wonder why, rather than assuming that it is because of the dementia. Many behaviours that we find challenging are an expression of feelings or needs, so our response must attempt to address these. The better we know the person, the more able we will be to understand the reason and respond to the person’s needs. I consider some possible reasons behind seven kinds of behaviour: being aggressive, walking, difficulties related to use of the toilet, refusing to do something, making accusations, repetitive language and making noises, inappropriate sexual expression.–Alina Loredana Teodorescu

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