Challenging behaviour in Dementia Services 3hrs

Challenging behaviour in Dementia Services 3hrs

CB01D | HSE 3045 Care Certificate standard 3 and 9

Qualification and credit framework

This course contributes toward the recommended guided learning hours, you should carry out practice reflection, document and attach subsequent evidence from this training.


The course is designed to provide learners with the knowledge, understanding
and skills required to promote positive behaviour and respond appropriately to
incidences of challenging behaviour when managing dementia care.

Who should attend?

This unit is relevant to workers who provide direct personal care to
individuals in all care settings – hospital, residential, day, foster care or in
the client’s own home.

Proposed Learner Outcomes - The worker must be able to

• Understand how legislation, frameworks, codes of practice and policies
relate to positive behavioural support with dementia services
• Understand dementia behaviour patterns and use of proactive and
reactive strategies
• Understand confusion and misinterpretation of communication
• Look at practical ways of distraction and de-escalation
• Respond appropriately to incidents of challenging behaviour
• Understand safeguarding ethics with behavioural support
• Support individuals and others following an incident of challenging
behaviour in a practical way
• Review and revise person centred approaches when promoting positive

How many candidates may attend?
This training is not limited in numbers.

Equivalent Relevant information

1. Certificates are issued for each learners and if dated, are valid to that period.
2. Learners attending must complete the entire duration of the training to qualify for a certificate.
3. A learner assessment may be required post training for audit and PDP purposes.
Registration details are kept by us for Seven years and are legal documents. It is important to register in block
capitals clearly on the day.

Registration details are kept by us for Seven years and are legal documents. It is important to register in block capitals clearly on the day.

How to book your course

Please call us on 0208 144 9491. You can also submit our online booking enquiry form too.

View Terms & Conditions of Postponement

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I feel that this training will be helpful with dealing with service users that have dementia.

I enjoyed the training, the information was informative and it encouraged us to interact.

Maria Quested(Allied care)


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