The purpose of this two day training session is to provide to a group staff within the workplace
who have no experience of care, an introduction into the basic skills required to deliver person centred care. Ideal for group homes who require consistency in training new workers.

This unit is relevant to new workers who are engaged in personal care to
clients in all care settings – hospital, residential, day- or foster-care or in
the client’s own home.

∇ Recognise main barriers to communication.
∇ Understand how to communicate effectively
∇ Understand the effect of food on the body and general health
∇ Understand how to make changes to supplement illness
∇ Identify key minerals and nutrients required by the body
∇ Understand the importance of adequate hydration.
∇ Know how to provide an adequate diet, both nutritionally and practically
∇ Understand how to provide support with personal care.
∇ Develop confidence in recording and observation skills
∇ Understand the most common causes of incontinence
∇ Regard toileting as an individual exercise
∇ Focus on a holistic approach to the individual
∇ Demonstrate when and how to report abuse/neglect.